Refund Policy – CoreLift
Effective Date: March 12, 2026
At CoreLift, we are committed to providing professional junk removal and moving labor services. This Refund Policy explains how payments and refund requests are handled.
1. Payment for Services
Payment for services is due upon completion of the job unless otherwise agreed upon in advance. CoreLift does not require deposits to schedule most services.
2. Refund Policy
Because our services involve completed labor and disposal costs, all sales are final once the service has been completed. CoreLift does not offer refunds after a job has been finished and payment has been made.
3. Service Concerns
If you believe there was an issue with the service provided, please contact us within 24 hours of the completed job. While refunds are not guaranteed, we will review the situation and work with you to address any reasonable concerns when possible.
4. Customer Cancellations
Customers may cancel or reschedule their appointment prior to the scheduled service time. Since CoreLift typically does not require deposits, there are generally no cancellation fees unless special arrangements were made in advance.
5. Contact Information
If you have questions about this policy or about a service provided by CoreLift, please contact us:
CoreLift
Phone: 972-589-3137
We value our customers and aim to provide reliable, transparent service on every job.
Terms & Conditions
Last Updated: October 10, 2026
These Terms & Conditions govern the junk removal and cleanout services provided by CoreLift Junk Removal LLC. By scheduling a service or confirming a booking, you agree to follow and be bound by the terms outlined below.
1. Acceptance of Terms
These Terms & Conditions constitute a legally binding agreement between you and CoreLift Junk Removal LLC. We encourage all customers to review and accept these terms before confirming any booking for residential or commercial services.
2. Services Provided
CoreLift provides residential and commercial junk removal, furniture and appliance disposal, property cleanouts, yard debris hauling, construction debris removal, and light demolition. All services are subject to equipment capabilities, safety standards, and environmental disposal regulations.
3. Estimates and Pricing
Estimates are calculated based on volume, material type, weight, and labor requirements. Initial quotes may be adjusted if the actual items or accessibility differ from the original request. Any revised pricing will be presented for customer approval before work begins.
4. Scheduling and Appointments
Appointments are scheduled within confirmed arrival windows based on current availability. While we strive for punctuality, we will communicate any unavoidable delays immediately. Same-day or next-day service is not guaranteed unless explicitly confirmed.
5. Customer Responsibilities
Customers are responsible for providing clear access to items, securing pets, and disclosing known hazards. By booking, you affirm you have the legal authority to authorize removal of the materials and access to the designated property.
6. Prohibited and Restricted Materials
CoreLift cannot accept hazardous substances, including chemicals, asbestos, explosives, medical waste, or fuels. Some items may require special disposal fees or processing at authorized facilities, which will be disclosed during the estimation process.
7. Payments
Full payment is due upon completion of services. We will confirm accepted payment methods during the booking process. Any required deposits are fully disclosed before confirmation, along with their specific refund conditions.
8. Cancellations and Rescheduling
Please notify CoreLift as soon as possible if you need to change your appointment. Cancellation fees are only applied if expressly disclosed and accepted at the time of booking. You may contact us via phone or email to update your schedule.
9. Property Access and Damage
We exercise reasonable care while on your property. We ask that you identify fragile surfaces or concealed structural weaknesses before we start. Liability for any property damage is determined based on the specific circumstances and applicable Texas laws regarding negligence.
10. Light Demolition and Special Projects
Projects involving light demolition, such as shed removal, must be included in the signed scope of work. Customers are responsible for identifying utilities and property restrictions before demolition begins.
11. Disposal and Recycling
CoreLift strives to donate or recycle removed items whenever practical. However, specific recycling or donation outcomes are not guaranteed for every individual item unless stated in a separate written agreement.
12. $100 No-Show Guarantee
If we fail to show up for your confirmed appointment without qualifying advance notice, we'll pay you $100. To qualify, you must have a confirmed arrival window. CoreLift must provide at least two hours' advance notice for cancellations to avoid this guarantee. Exceptions include severe weather, unsafe conditions, or circumstances beyond our reasonable control.
13. Limitation of Liability
Liability for our services is governed by the laws of the State of Texas. We do not waive liability for gross negligence or intentional misconduct, nor any other liability that cannot be legally excluded under state law.
14. Website Information
Pricing examples and service descriptions on our website are for informational purposes. They do not constitute a binding quote until the final service details and arrival time are confirmed by our staff.
15. Privacy and Customer Information
Customer job details and photos are used exclusively for service coordination and estimating. For full details on how we protect and manage your data, please refer to our dedicated Privacy Policy.
16. Changes to These Terms
CoreLift may periodically revise these Terms & Conditions. Significant changes will not retroactively affect existing confirmed bookings unless required by law or mutually agreed upon by both parties.
17. Governing Law
These Terms & Conditions are governed by the laws of the State of Texas, subject to all mandatory consumer protections and residential service jurisdictional requirements.
18. Contact Information
Company: CoreLift Junk Removal LLC
Website: www.coreliftjunk.com
Phone: 972-567-9984
CoreLift Junk Removal LLC — Legal Information & Business Policies
Last Updated: October 10, 2026
At CoreLift Junk Removal LLC, we believe in honest communication, transparent pricing, and dependable service. This page explains our business practices, service terms, customer responsibilities, privacy considerations, and important policies so customers know what to expect before scheduling junk removal.
1. Official Business Information
Legal Business Name: CoreLift Junk Removal LLC
Business Type: Texas Limited Liability Company
Website: https://www.coreliftjunk.com
Primary Service Area: Collin County, Rockwall County, and surrounding North Texas communities.
Business Hours: 9:00 AM – 5:00 PM daily, subject to changes and appointment availability.
Customer Service Phone: [insert verified business phone number]
Customer Service Email: [insert official business email address]
Mailing Address (if applicable): [insert mailing address]
CoreLift provides residential and commercial junk removal services in its designated service areas.
2. Scope of Services
CoreLift offers a wide range of non-hazardous hauling solutions, including residential junk removal, commercial junk removal, furniture and appliance removal, garage and property cleanouts, move-out and eviction cleanouts, yard waste removal, construction debris hauling, shed removal, and light demolition when specifically agreed upon. Service availability depends on location, material type, equipment capabilities, labor requirements, accessibility, and safe working conditions. Specialized work must be specifically agreed upon before it begins.
3. Estimates and Pricing Transparency
We are committed to understandable pricing before work begins. Quotes may be based on photographs, customer descriptions, item quantities, load volume, weight, accessibility, and labor requirements. Preliminary quotes may change if the actual job differs materially from the information originally provided; any necessary price changes must be explained and approved before additional work begins. Additional charges, when applicable, must be disclosed rather than added after completion. Promotional prices reflect the terms of their specific offers. Customers are not obligated to approve additional work beyond the agreed scope. Published prices are subject to the scope and conditions stated with them.
4. Appointments and Scheduling
Customers can request, schedule, and confirm appointments via our website and phone. Appointments are considered confirmed when CoreLift communicates acceptance of a specific service date and arrival window. Same-day and next-day availability is not guaranteed unless specifically confirmed. We make reasonable efforts to arrive during the agreed window and communicate delays promptly.
5. Payments and Billing
Payment is generally due upon completion of services. Accepted payment methods will be communicated before payment is requested. Any required deposit will be disclosed before booking, including the amount and applicable refund conditions. Customers will receive an explanation of agreed services and applicable charges.
6. Cancellations, Rescheduling, and Refunds
Please contact CoreLift as soon as possible for appointment changes. Any applicable cancellation or deposit policy will be communicated before booking. Refund requests relating to incomplete services, billing errors, or disputed charges will be reviewed based on the agreed scope, circumstances, and applicable Texas law.
7. Customer Responsibilities
Customers are responsible for providing accurate information about materials, identifying authorized items, providing legal access, disclosing safety hazards, securing pets, and maintaining a safe work environment. Customers must confirm they have the legal right to authorize removal. CoreLift may decline jobs where conditions create safety or legal concerns.
8. Prohibited and Restricted Materials
We do not accept materials we cannot legally or safely handle, such as explosives, fuels, hazardous chemicals, asbestos, or medical waste. Specific items like tires or electronics may be subject to additional handling charges disclosed in advance. CoreLift reserves the right to decline prohibited materials.
9. Property Damage and Liability
CoreLift intends to exercise reasonable care. Customers should inform us about fragile surfaces, concealed utilities, or valuable property near the work area. Damage reports will be reviewed in good faith, and responsibility depends on facts, agreements, and Texas law.
10. Light Demolition and Special Projects
Shed demolition and special projects require a separately agreed scope of work. We address safety, utilities, permits, and disposal arrangements specifically for these tasks. CoreLift does not represent itself as performing licensed trades without appropriate authorization.
11. Disposal, Recycling, and Donations
CoreLift may use appropriate disposal facilities and recycle or donate suitable items when practical. Outcomes depend on material condition and local facility acceptance; not all materials can be recycled or donated.
12. $100 No-Show Guarantee
We Don't Show Up? We Pay You $100.
This guarantee applies to qualifying confirmed appointments that CoreLift fails to attend without the advance notice required under its published guarantee. A confirmed appointment consists of a mutually agreed arrival window. Communicated delays and mutually agreed revised arrival windows are not treated as no-shows when honored. Exceptions include severe weather, unsafe conditions, customer-caused access problems, and circumstances beyond the company's reasonable control. Customers may contact CoreLift to submit a claim; valid claims will be reviewed in good faith and paid according to the published guarantee.
13. Customer Privacy and Personal Information
CoreLift may collect names, service addresses, and communications to prepare estimates and schedule services. Analytics and cookies may be used as described in our Privacy Policy. For more details, please review our full Privacy Policy.
14. Website Usage and Accuracy
We strive for accuracy, but service descriptions and prices may be updated. Website content does not automatically constitute a binding agreement; rely on details confirmed in your specific quote.
15. Photographs and Content
Customers retain rights to submitted photos used for quoting. Any marketing use requires separate permission. CoreLift branding is protected by intellectual property laws.
16. Complaints and Dispute Resolution
Contact us with concerns via [insert phone/email]. We review disputes in good faith and preserve customer rights under Texas law.
17. Governing Law
Agreements are generally subject to the laws of the State of Texas, including consumer protection requirements.
18. Changes to Policies
We may update policies when necessary, displaying the effective date. Changes won't override existing booking terms unless legally permitted.
19. Contact and Policy Questions
We believe customers deserve clear answers before scheduling service. If you have questions about our pricing, appointments, guarantee, payments, or service policies, please contact CoreLift Junk Removal LLC.
Phone: [insert verified business phone number]
Email: [insert official business email address]
Mailing Address: [insert mailing address]
20. Important Customer Disclosures
- Pricing must be communicated and approved before work begins.
- Service availability is subject to confirmation.
- Customers must authorize removal of the items.
- Unsafe or prohibited materials may be refused.
- Payment and any deposit conditions should be explained before booking.
- The $100 No-Show Guarantee is subject to its clearly disclosed eligibility requirements.
- Applicable consumer rights remain protected.
- Note: This summary does not replace the full policies above.